See how and when your order will arrive, with delivery options across Ireland.
We partner with DPD to ensure your package arrives safely and on time. You’ll receive tracking information as soon as your order is dispatched, allowing you to monitor its progress.
For next working day delivery, orders must be placed by 1 PM from Monday to Thursday. For Saturday delivery, orders must be placed by 1 PM on Friday.
If you’re not home when the courier arrives, they’ll leave a card with instructions on how to rearrange delivery or where to collect your parcel.
During public holidays in Ireland, our delivery services may be impacted, leading to potential delays in your order’s arrival. We recommend placing your orders in advance of these holidays to ensure timely delivery. If your order is scheduled for delivery on a public holiday, it will be processed on the next working day. For any specific inquiries about your order, please feel free to contact our customer service team.
If your delivery is delayed or doesn’t arrive within the estimated time frame, please contact our customer service team using our chat service, contact form or e-mail. We’re here to investigate and resolve the issue for you.
To track your order, please enter your tracking code, and Eircode below. Tracking becomes available once your order has been dispatched, and you will receive a notification via email at that time.
Currently, we don’t offer worldwide shipping and are only selling in Ireland.
We offer tracking on all our deliveries.
Phone: +353 21 204 0632
Email: contact@emeraldwatchco.ie
Address: Pacific Commerce Ltd
(T/A Emerald Watch Company)
Cube Building
Monahan Road
Ballintemple
Cork
T12 H1XY
Ireland.
Support: Monday to Friday: 9:00 AM – 5:00 PM
Company Name: Pacific Commerce Limited
Company Registration No: 764705
VAT No: IE4321356TH