At Emerald Timepieces (emeraldtimepieces.ie), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).
Last updated: 01 October 2024
We collect personal information when you interact with our site, such as:
Personal details:
Name, email address, delivery address, phone number, and payment information when you make a purchase.
Browsing information:
IP address, browser type, and pages visited on our website.
Order information:
Details about the products you purchase.
Communication information:
Emails or messages you send to us via our contact form, email, or live chat.
We use the information collected to:
• Process and deliver your orders.
• Provide customer support and respond to your inquiries.
• Improve our website, services, and customer experience.
• Send updates and promotions, if you have opted into our marketing communications.
We rely on the following lawful bases to process your data:
• Contractual necessity: To fulfil and process your orders.
• Legitimate interest: For fraud prevention, website analytics, and customer service improvements.
• Consent: For marketing communications, which you can opt out of at any time.
We only share your data with trusted third parties necessary for processing your order, such as:
• Payment processors (e.g., WorldPay, Klarna)
• Delivery partners (e.g., DPD for shipping).
• IT service providers who support our website and systems.
We will never sell or rent your personal information to third parties.
Under GDPR, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccuracies in your data.
• Erasure: Request deletion of your personal data (subject to legal obligations).
• Objection: Object to the processing of your data for direct marketing or based on legitimate interests.
• Portability: Receive your data in a structured format.
To exercise any of these rights, please contact us at privacy@emeraldtimepieces.ie.
We use cookies to enhance your browsing experience and for analytics purposes. For more detailed information about our use of cookies, please refer to our Cookie Policy.
We use appropriate security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All payments made on our website are securely encrypted.
We will retain your personal information for as long as necessary to fulfil your order and comply with legal obligations. For marketing communications, we will retain your data until you unsubscribe.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your personal information.
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
If you have any questions or concerns about our privacy policy, please contact us at:
Contact Information:
Phone: +353 21 204 0632
Email: contact@emeraldwatchco.ie
Address: Pacific Commerce Ltd
(T/A Emerald Watch Company)
Cube Building
Monahan Road
Ballintemple
Cork
T12 H1XY
Ireland.
Support: Monday to Friday: 9:00 AM – 5:00 PM
Company Information
Company Name: Pacific Commerce Limited
Company Registration No: 764705
VAT No: IE4321356TH