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At Emerald Watch Co., we are committed to ensuring that you’re satisfied with your purchase. If you need to return or exchange an item, please review the policy below:
To qualify for a return or exchange, items must be:
If you receive an item with any defect or issue, it must be reported within 48 hours of receiving the product.
Live Chat Method:
Email Method:
Once you’ve initiated the return process, our system will confirm if your return falls within the acceptable window. If eligible, we’ll provide:
Please note that returns outside of the designated window may not be eligible for a full refund or may require additional processing.
Phone: +353 21 204 0632
Email: contact@emeraldwatchco.ie
Address: Pacific Commerce (T/A Emerald Watch Company)
Cube Building
Monahan Road
Ballintemple
Cork
T12 H1XY
Ireland.
Support: Monday to Friday: 9:00 AM – 5:00 PM
Company Information
Company Name: Pacific Commerce Limited
Company Registration No: 764705
VAT No: IE4321356TH